Frequently Asked Questions
General Questions
1. What services do you offer?
I provide portrait photography sessions specifically designed to honor veterans. My goal is to empower your organization to raise essential funds while showcasing the stories of those who have served.
2. How do I schedule a photo session?
You can easily schedule a session by contacting me. I’m here to help coordinate the details.
3. What are your available dates for sessions?
Sessions must be scheduled at least five (5) weeks from the date the agreement is signed. I’ll work with you to find dates that fit your needs.
4. Can we choose a specific time for our session?
Yes, you can choose a specific time for the session, subject to availability in my schedule.
5. Do you have any recommendations for locations?
My first recommendation is always to hold the session at your facility; however, I can also recommend suitable locations based on your preferences.
6. What is your cancellation policy?
I require at least 48 hours' notice for cancellations. You can click here to review the full policy for more details.
7. How far in advance should we book our session?
I recommend booking as early as possible to secure your preferred date within the 5 to 6 week scheduling window.
8. Are deposits required to secure a date?
Yes, I kindly request that payments for portrait packages be made to your organization upfront, prior to the scheduled session. The total amount will be calculated based on the profit-sharing structure outlined in the fundraiser agreement for collected orders. Payments can be remitted via Zelle or PayPal, following the payment plan specified in the agreement.
9. Can we change our session date after booking?
Absolutely! If you need to change the date, just contact me as soon as possible, and we can discuss rescheduling.
10. What happens if it rains on the day of our session?
If the weather doesn’t cooperate, we’ll work to reschedule if possible.
Pricing and Payment
11. What are your rates for photo sessions?
My packages are currently priced as follows:
Premium Package: $80
Complete Package: $60
Basic Package: $50
12. Do you offer additional prints?
Yes, I provide various portrait packages and additional print options to maximize your fundraising potential.
13. Are there any additional fees we should be aware of?
Additional prints and digital files can be purchased separately, starting at $3 for four wallet-sized prints.
14. What forms of payment do you accept?
Supporters will pay your organization upfront, and you will remit payment to me based on our agreed-upon profit share and remittance plan outlined in the fundraiser agreement.
15. Is there a payment plan available?
Payments are collected upfront for sessions, and remittance to me will occur prior to the session.
16. Do you charge for travel outside your local area?
Travel fees may apply if the location is outside the agreed-upon area.
17. Are there fees for additional edits or prints?
Yes, additional print options are available for purchase with portrait packages.
18. Can we pay in cash?
Payments can be made to your organization in any currency you choose to accept; however, we only accept remittance via Zelle or PayPal to ensure legal transparency.
19. When is payment due?
Payment is due upfront at the time of ordering a portrait package.
20. Do you offer gift cards?
Gift cards are not currently available, but you can purchase sessions directly for others.
Session Details
21. How long does a typical photo session last?
Each individual portrait takes about 3-5 minutes to capture. The overall session typically lasts between 4-6 hours, depending on the number of packages sold.
22. What should our participants wear for the photo session?
I recommend that individuals taking their portraits choose outfits that reflect their personality or service. Solid colors typically work best for portraits, enhancing the overall image.
23. Can participants bring props to the session?
Yes, I encourage participants to bring props that tell their personal stories or reflect their service.
24. How many photos will we receive?
The number of photos varies by package but generally includes multiple prints in color as well as black and white.
25. When can we expect to see our photos?
Participants can expect the photos to be available within 4-6 weeks after the session.
26. Will we have the rights to the photos?
Participants will receive a personal use license, allowing them to share and print the photos.
27. How are the photos delivered?
Photos will be delivered via first-class mail to ensure secure and prompt delivery to your facility.
28. Do you provide makeup or styling services?
I do not provide these services, but I can recommend local professionals if needed.
29. Can we request specific poses or styles?
Yes, I encourage you to share your ideas so we can create a meaningful experience.
30. What should we do if participants are nervous about being photographed?
I create a comfortable environment and guide participants through poses to help them relax.
Editing and Retouching
31. Do you offer retouching services?
Yes, basic retouching is included in all packages to ensure the portraits look their best.
32. How long does the editing process take?
Editing typically takes between 2-4 weeks after the session.
33. Can we request specific edits?
Yes, you can request specific edits, and I will do my best to accommodate them.
34. What is your policy on color correction?
Standard color correction is included with all images, and additional adjustments can be made upon request.
35. Do you provide both color and black-and-white versions?
Yes, I offer both color and black-and-white versions of the photos.
Special Requests
36. Can you accommodate large groups or families?
Yes, I specialize in group portraits, including those for organizations and families.
37. Do you offer sessions for special occasions (e.g., weddings, birthdays)?
While my primary focus is on honoring veterans, I can accommodate special occasions if they align with my mission and I am available.
38. Can we book multiple sessions at once?
Yes, you can book multiple sessions, and I can arrange them based on your needs, however I strongly suggest only promoting one fundraiser at a time.
39. Do you provide services for corporate events?
Yes, subject to my availability, I can cover corporate events, particularly those that support veterans.
40. Can you travel to different locations for a session?
Yes, I can travel to different locations, but additional travel fees may apply.
Client Communication
41. How can we contact you?
You can reach me via email, voice, or text.
42. What is the best way to reach you for questions?
Email is typically the best way to reach me for detailed inquiries.
43. Do you provide a contract or agreement?
Yes, I provide an agreement outlining profit sharing, session details and policies.
44. How will you keep us updated on our session details?
I will communicate via email and confirm all details prior to the session.
45. What should we do if we need to reschedule?
Please contact me as soon as possible to discuss rescheduling options.
After the Session
46. How long will it take to receive our photos?
Participants can expect the photos within 2-4 weeks after the session.
47. Can we order prints after the session?
Yes, prints will remain available for purchase upon request.
48. Do you provide digital copies of the photos?
Yes, digital copies are available for purchase with all packages.
49. What if we're not satisfied with our photos?
I strive for satisfaction, so please let me know your concerns, and I will work to address them.
50. Can we share our photos on social media?
Yes, you are welcome to share the photos on social media with credit to my work.
Technical Questions
51. What type of equipment do you use?
I use professional-grade cameras and lenses, along with lighting equipment as needed.
52. Do you shoot in RAW or JPEG format?
I shoot in RAW format to ensure the highest quality for editing.
53. How do you ensure high-quality images?
I utilize top-of-the-line equipment and professional editing software.
54. Do you have backup equipment in case of failure?
Yes, I always bring backup equipment to ensure a smooth session.
55. What is your experience with different lighting conditions?
I am experienced in working with various lighting conditions and adjust my techniques accordingly.
Location and Setup
56. Do you have a studio?
I can conduct sessions at your facility or another suitable location, but I currently do not have plans to open a dedicated studio at this time.
57. Can you recommend outdoor locations?
Yes, I can suggest various outdoor locations based on your preferences.
58. How do you handle permits for public locations?
Your organization will be responsible for covering any fees associated with obtaining the necessary permits for public locations.
59. What information should we provide about the location before the session?
Please share any details regarding accessibility issues or special considerations related to the selected locations to ensure a smooth experience.
60. Can we choose a location that is meaningful to us?
Absolutely! I encourage you to choose a location that holds significance for your organization.
Policies and Procedures
61. What is your privacy policy regarding photos?
I respect your privacy and will only share your photos with your consent.
62. How do you handle client information?
I securely store all client information and do not share it with third parties.
63. Are there any restrictions on photo usage?
Personal use is allowed, but commercial use requires prior arrangement.
64. What is your policy on image theft or misuse?
I take copyright seriously and will take action against unauthorized use of my images.
65. How do you ensure a safe environment during sessions?
I prioritize safety by conducting sessions in secure locations and following health guidelines.
Testimonials and Reviews
66. Where can we find client testimonials?
I am currently collecting testimonials and will soon be featuring them on my website and social media pages.
67. Do you have a portfolio we can review?
Yes, I am expanding my portfolio, which will soon be available on my website to showcase my work.
68. Can we speak to past clients about their experiences?
I am currently gathering a list of past clients who are willing to share their experiences. I will only share their details with permission, in accordance with my privacy policy.
69. How do you handle feedback or complaints?
I welcome feedback and address any complaints promptly to ensure client satisfaction.
70. Do you have any awards or recognitions?
While I have not received formal awards, I believe the quality of my work speaks for itself.
Additional Services
71. Do you offer videography services?
Yes, I provide videography services, but my primary focus is on photography when working with veterans. In the near future, I will begin to incorporate more videography.
72. Can you assist with event planning?
I can provide guidance but do not offer full event planning services.
73. Do you provide photo albums or books?
Yes, I sometimes offer custom photo albums and books as part of my services.
74. Can we hire you for multiple events?
Yes, I can accommodate multiple events, particularly those that support veterans, however I strongly suggest only promoting one fundraiser at a time.
75. Do you offer any workshops or tutorials?
No, I do not offer workshops or tutorials at this time.
Logistics
76. How do we prepare for the session?
I recommend discussing your vision with me and planning outfits in advance.
77. What time should we arrive for the session?
I suggest arriving at least 2-3 hours early to ensure a relaxed start for everyone involved.
78. Will there be an assistant during the session?
Depending on the size of the group, I may have an assistant to help with portraits and logistics.
79. How do you manage large groups during a shoot?
I plan ahead and use efficient posing techniques to ensure everyone is included.
80. What happens if we arrive late?
Please let me know if you’re running late. I will do my best to accommodate you, but it may cut into your session time.
Special Considerations
81. Do you work with clients who have special needs?
Yes, I am happy to accommodate clients with special needs.
82. How do you accommodate children or pets during sessions?
I create a fun and relaxed environment to ensure children and pets feel comfortable.
83. What is your policy on using props?
I encourage props, as they can add personal touches to the photos.
84. Are you comfortable with candid photography?
Yes, I love capturing candid moments and natural interactions.
85. How do you handle sensitive subjects or themes?
I approach sensitive topics with care and professionalism, ensuring a respectful environment.
Marketing and Promotions
86. Do you offer referral rewards?
No, I currently do not have an active referral reward program.
87. Can we sign up for a newsletter?
Currently, there is no demand for an active newsletter.
88. Do you have any social media accounts we can follow?
Yes, I am currently in the process of building a social presence on platforms like Instagram, Facebook, and LinkedIn.
89. How do we stay updated on promotions or events?
You can follow me on social media for updates on promotions and events
90. How can we support your business?
You can support me by sharing my services with friends and family or you can provide a testimonial.
Final Thoughts
91. What do you enjoy most about photography?
I love capturing moments and telling stories through my images, especially those that honor veterans. It’s incredibly rewarding to highlight the experiences of fellow servicemen and women.
92. How do you keep your skills updated?
I continually learn through workshops, online courses, and by staying inspired by other photographers.
93. What inspires your photography style?
My style is influenced by a mix of classic photography and modern trends, focusing on authenticity.
94. Can we collaborate on creative projects?
I am open to collaborations! Please reach out with your ideas.
95. What is your favorite type of session to shoot?
I enjoy all types of sessions, particularly those that celebrate the stories of veterans.
Miscellaneous
96. Do you have a backup plan for equipment failure?
Yes, I always bring backup equipment to ensure your session runs smoothly.
97. How do you handle difficult lighting situations?
I adapt my techniques and equipment to work with various lighting conditions.
98. What do you do if a client is uncooperative?
I strive to create a comfortable atmosphere and will gently guide clients to ensure a positive experience.
99. Are you open to experimenting with new ideas?
Absolutely! I love trying new concepts and welcome creative input from clients.
100. How can we provide feedback after our session?
I would love to hear your feedback! You can email me or leave a testimonial on my website.